Policies 

Business Policies Session Cancellation Policy 24 hour notice required to reschedule or cancel No shows forfeit session fee Late arrivals will not receive extended session time No refunds after session is completed Membership Cancellation Policy Monthly members — cancel 7 days before next billing date Quarterly and annual members — cancel 14 days before billing date All membership fees are non refundable once processed Members may pause membership once per year for up to 30 days Free Session Policy Free third session awarded after two consecutive paid sessions Free sessions must be used within 30 days of being awarded Free sessions have no cash value and cannot be transferred Refund Policy All session fees are non refundable after completion Membership fees are non refundable once processed Exceptional circumstances handled with compassion on a case by case basis